Service Contracts

On all our installations, which include Fire Alarm, Intruder Alarms, CCTV, Access Control, Nurse Call, Security Lighting and Emergency Lighting we offer a maintenance contract with a Service Level Agreement (SLA).

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Service Level Agreements are also offered on systems which have not been installed by ourselves.

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Service Level Agreements are available to suite every situation and pocket. Payments can be made monthly, six monthly or annually.

Examples of Servicing/Testing Schedules

Fire Alarms / Emergency Lighting

  • Weekly tests – Multiple occupancy business premises
  • Monthly – Multiple occupancy business premises
  • Three montly tests – Nursing homes
  • Six monthly tests – Nursing homes and monitored fire alarm systems
  • Annual tests -Domestic and small businesses.

Intruder Alarms

  • Six monthly tests – Monitored intruder alarm systems
  • Annual tests -Domestic and small businesses.

CCTV

Depending on environment, tests could be carried out six-monthly or annually.

Nurse Call

Depending on environment and usage, tests could be carried out six-monthly or annually.

Insurance companies require Intruder Alarms, CCTV and Fire Alarms to be checked on a regular basis. It is also a requirement of BS 5839 (Fire Alarm Regulations) and BS 5266 (Emergency Lighting Regulations) for systems to be regularly maintained.

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